Systems / Application Engineer
Network Designs, Inc. (NDi) is an Information Technology, Web and Communications firm with 20 years of providing professional services to Federal clients. NDi has expertise in Solution Development & Delivery, Web Design & Development, User Experience, Enterprise Information Management, Information Assurance, and Networking.
Responsible for the deployment, operation, maintenance, of the Documentum. Provide system-engineering services to include maintain system configurations, monitor system resources, maintain users, groups, access control lists, and monitor and record security controls. Review all application patches, recommend deployment schedule, test patches, and deploy as approved by configuration control board.
Duties and Responsibilities
Provide support in operational problem resolution. Provide system bugs and resolution of identified bugs. Provide system administration ensuring all systems are operational and are performing at acceptable levels for customers to use the system. Where SLAs exists, perform to the levels as defined in the agreement. Where SLAs do not exist work with the customer to determine acceptable performance. Must perform installations of patches, upgrades or updates, configuration management and troubleshoot issues for customers to ascertain whether the system is performing correctly in accordance with manufacturers published specifications and performance metrics. Provide detailed assistance in maintenance, administration, monitoring and management of personal computer software as it relates to the DSS Applications.
- Auditing failed logins
- Security controls monitoring
- Application and hardware logs
- Disk space management
- Performance monitoring using windows administrative tools
- Vulnerability scans reviews and remediation
- Baseline system configuration and managing the configure over the life of the system
- Management of Software Licenses and Support Agreements
A successful candidate will have excellent communication skills (verbal & written), be highly organized, detail-oriented, display a love of learning, be proactive, patient and have the ability to juggle many projects at once. Self-management of workflow is essential while ensuring the highest level of quality control.
Experience / Technical Skills
This position requires a Bachelor's degree in Computer Science, Math or Engineering
Must be able to obtain a Public Trust Clearance
Please submit your resume with a cover letter to firstname.lastname@example.org
Resumes must include
- The month and date of employment for each position held
- The date degrees and certifications were obtained
NDi is an EEO/Affirmative Action Employer *Veterans are encouraged to apply*